Bank of America (with Drive-thru services)

To be honest, this particular Bank of America is not that good at all. To tell u the truth, me and my brother both, has had some unpleasant experiences. They say there open but when u drive there, they are closed. And further more they wouldn't cash my check even though I had my state Identification card. They said I needed 2 forms of ID, which I've never had done to me before.

This is the worst Bank of America.I closed my all accounts with them because of manager attitude and service.I was member since 2001.Even you call customer service they will not take any steps again this women.

Standing in the line at the branch. There's one teller who is being trained by a manager with 20+ people in the line. There are two bankers with customers. My issue is the lack of attention to the line of people that's waiting. It may not be the best idea to only have one teller who is not properly trained to service people on a Friday

Soooo nobody wants to ever answer the phone? I have called four days in a row, twice each time and nothing! But if you actually go to this location they are very nice and helpful

From a lot of the reviews it seems that customer service was severely lacking in the past. It appears that most of the staff has been changed because of this over the past six months or so. New Relationship Manager and Financial Service Manager are amazing. You wont get bad customer service from those two gentlemen. They go above and beyond.