Home United States Missouri U.S. Bank Branch

U.S. Bank Branch

11655 Olive Blvd, Creve Coeur, MO 63141, USA

Map

Detailed Information

Place Types Bank
Address 11655 Olive Blvd, Creve Coeur, MO 63141, USA
Coordinate 38.6709581,-90.4406593
Website https://locations.usbank.com/index/missouri/creve-coeur/creve-c
Rating 2.3
Compound Code MHC5+9P Creve Coeur, MO, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Heather Wagoner (11/23/2020)

I just deposited $400 at this locations ATM and it took my money and did not credit my account. I backed up and went in the teller line to let them know. After waiting another 15 minutes the man was extremely rude and told me they couldn't do anything and I should have used the teller line. I immediately called the number on my receipt. After another 20 minute wait, they told me they could only file a dispute that would take 10 days and that only the branch could help me. So i made her call the branch. We talked to the manager, and guess what, same man. His name is Timothy Boyles and I've never talked to a more rude person at a bank! He should be fired immediately. I have been a customer with US Bank over 20 years and for them to not offer any type of immediate relief for something at their own ATM location is unacceptable to me and I will not wait 10 days to use my own money. I've already filed a BBB report but hope no one else has to deal with this kind of treatment.

Natasha Caruth (04/06/2021)

April 5th, 2021: I deposited $550 into the ATM and then received a receipt that there was an error with the machine. This was $550 cash that I deposited into my checking account from the ATM and because there’s an error on the machine I did NOT get my money back nor was my account credited. I immediately went inside to the branch and reported what had happened and was told that I have to wait up to 10 days. This is unacceptable and the fact that I deposited CASH into an ATM that I’ve been banking with for that long (since 2008) and I have to wait 10 days when I have bills to pay!!! At the bottom of the receipt message they want to say sorry for the inconvenience. DO NOT DEPOSIT YOUR MONEY IN THIS ATM! I’m seriously considering leaving the bank because of this “inconvenience”. I would give zero stars if I could but I had to select one to leave a review! I am a very dissatisfied US Bank customer.

Alaina Gettemeier (11/18/2020)

I would also give this location 0 stars if possible. The manager is unprofessional, rude, and wouldn't even address himself by his name (I wonder why lol). The ATM will eat your money. The drive-thru is backed up no matter what time of day it is; I know if I'm going to the bank I need at least 35 minutes (and I live 1 minute away, literally). Highly considering changing banks completely, but if you stay with U.S., take your money to another branch.

Sheri Levy SamAday (02/08/2021)

Crazy that I had to wait 25 minutes in the drive through when there was only 2 cars in front of me

Collin Stutz (04/06/2021)

I closed an account due to the horrible customer service and they refused to credit my last interest payment. They have very dishonest business practices. AVOID THIS BANK!!

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