Commerce Bank

Without a doubt the most patient and understanding people in the banking industry. Nicole was absolutely fantastic and helped me get established on a busy Saturday. Thank you!

The folks on here with negative comments don't realize each person does different things. its a pretty good location

Bad service. It was two tellers working and it was a guy behind the counter when I walked in he walked from behind the counter asked what I need and then just stood next me. I was very uncomfortable. When the next teller was available I walked up. Another man walked in and the guy who stood next me for 15 min helped that guy immediately. I don’t appreciate having to wait that long and then the next guy got help immediately. All I needed was a money order which is easy to do.

Been going here about a year and have never had any problems. Was prompted to post a review because I had a bad experience at another bank in the area (not Commerce related). Seemed like there were some bad reviews on this branch, but I've had a great experience here so far. Most of the time they're quick, but yes sometimes you do have to wait in a line. Some of the other reviewers haven't quite grasped the concept of lines and how you have to wait your turn if someone shows up before you. The longest I've waited is about 10 minutes for basic checking account stuff. If you need anything more advance where you sit down with a specialist maybe a little longer than that but not much.

The people are right not only is the service nasty and rude they are prejudice as well along with Customer Service I was told that I could not be serviced for a card that was not signed and has never been signed but was serviced many times before She did not have on a name tag but they claim that both of their names were Amanda the Taylor- as well as the branch manager told me that She was going to call the police on me for doing nothing wrong but being a black on break it’s said as to what this world has come to I then spoke to Ann Bronson who did but asked if I was using government assistance card and that it’s all over the that’s it’s illegal to Record on my phone that I paid the bill for every month it was a total disgrace I read some of the reviews and I should’ve followed my first mind and that went there but it was totally ridiculous if you can’t you need to stay as far away from their issue key because even when you call customer service there it’s just as nasty and rude and they back up the employees for doing so they just don’t understand that we need more people to be aware and to come out and if we stop servicing these type of places then they cannot operate without us as customers there is no way that they will be allowed to stay in business we need to really get something in place for this So I guess black people aren’t allowed to have money unless they’re on government assistance