St. Luke's Urgent Care - Creve Coeur

My primary care physician sent me to this facility for some lab tests and a chest x-ray in advance of a physical, so I didn't need to see a doctor there. However, the staff I dealt with was friendly and efficient and I was in and out in 30 minutes - unheard of in my experience.

Many people today are still confused about the level of care they receive at an urgent care versus an emergency room. Urgent care is mostly for things you feel comfortable handling with your primary care physician; and an emergency room, well that is definitely for an emergency. I've only been to two urgent cares in my life and I can definitely say that this one had the best service so far. Beyond a few things that my primary could've handled, I was actually sent here by my primary to handle test results.nnThis place can be slightly awkward to enter. You can either turn in directly which is a bit of a slope or turn at the CVS and come around the back. The latter is the safest option considering the heavy amount of traffic Olive sees. The waiting area is rather small but the Associates here handle people quickly. When you walk in you'll see two intake booths with two Associates ready to help you. You know the drill... you fill out paperwork, show your insurance card and then you wait for a few.nnThe examination rooms all seem very fresh and clean, so too was the waiting area. It was believed I had some internal bleeding so I was tested over several days. The ladies here were great at getting me in and out and once you're in the system you're it's pretty much a breeze when it comes to registration. It is absolutely liberating to get results back and know that you're OK.nnUrgent Cares are popping up everywhere like summer time weeds - but rest assured with all the options you have, THIS is the place you should go.

Nice receptionist got me into room immediately and was attended to by very friendly and knowledge nurse. I have been here before. I have never had anything but nice things to say about the facility or the care I have received. I glad I came here today. Exam was very thorough. Great Doctor!! Clinic I normally would have gone to that is affiliated with primary care provider closed early today with out warning.

The nurse did a great job today. I pass out every time after I have blood work done, and she was on top of it. She made sure I had water and cold wet towels once she realized I was passing out. It made me feel really taken care of. Another nurse saw me slumped over in the chair and came to ask me if I was okay. She allowed me to lay down for several minutes until I was ready to go. Thank you for being caring and on top of it.

The standard of care here is awful. Of all the urgent cares I have been to, this is by far the worst in terms of speed and quality of care. Granted, there are a few good nurses here and one doctor who did advocate for me, but Dr. Shabaz Qalbani literally HURT me (and made my issue worse) while doing a physical check on my shoulder for a worker’s compensation injury. I had never seen him before and he had 0 knowledge of my case but decided to rip my shoulder up and over my head, while I was protesting and yelling that it hurt. I hadn’t been able to lift my shoulder up for almost a month, but he made sure that it went up there, ignoring the popping and my previous muscle tears. Never coming here again.