Home United States Missouri Vantage Credit Union

Vantage Credit Union

11915 St Charles Rock Rd, Bridgeton, MO 63044, USA

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Detailed Information

Place Types Bank
Address 11915 St Charles Rock Rd, Bridgeton, MO 63044, USA
Coordinate 38.7468818,-90.4194886
Website https://www.vcu.com/?utm_medium=gmb&utm_source=google&utm_campa
Rating 3.3
Compound Code PHWJ+Q6 Bridgeton, MO, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Reviews

Megan Maierhoffer (02/08/2021)

Kevin is awesome.. Kevin keep being you because you’re the best :)

Aiden gaming gang (08/29/2020)

VCU local banking is great, however, credit card services are horrible and no help. I was on vacation when I found out during check in my credit card was no good because they sent me a newer one which I never received. The credit card I had didn’t expire until 2023 so I couldn’t have known. First I was told since it was Friday after hours, I couldn’t be helped and had to wait until Monday. On Monday, they said nothing could be done. The card and account would have to be reported stollen. I can’t express how this action reined my vacation. Not only that, they never sent me a replacement card. Called last week and requested expressed over night. Called today and told I should get it next week. Unexceptionable.

Rachel Sudduth (10/31/2020)

Vantage bank as a whole is the worst bank. How do you charge 20 percent for counting coins for non bank members but can’t reopen my account without a credit check. Horrible experience. Then won’t let u get out more than $500 a day. Then overdraft fees. Terrible.

Rhia Clay (06/11/2020)

Poor customer service. I am happy that since I have paid my car off now, I no longer have to deal with Vantage Credit Union. Half the time, the customer service representatives you get when you call in are rude, or give you wrong information. Just trying to get a simple matter handled is usually cumbersome and a pain, as you get continually transferred to different departments in order to get even a simple matter resolved. It can be very time consuming to finally get routed to a department that can assist, and when you make a complaint about being given poor customer service, Vantage Credit Union seems to be unwilling to take any responsibility about it. Just to clarify, this review pertains to Vantage Credit Unions phone center representatives, not a particular location. I did not see a place to review their call center, and when you call in, you get transferred to different locations anyway, when you call their general customer service number. This seemed like the best place to review Vantage Credit Union's customer service, as the call center covers multiple locations.

Secret K (06/08/2019)

i can't complain, i had 125.00$ over draft fee because of club fitness. they were nice to take off the fees. i lost my job and no longer get unemployment. God is good! thank you vantage!

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