Map
Detailed Information
- Place Types Bank
- Address 9850 St Charles Rock Rd, St Ann, MO 63074, USA
- Coordinate 38.7226007,-90.3734745
- Website https://locations.commercebank.com/locations/branch/mo/st-ann/9
- Rating 2
- Compound Code PJFG+2J Saint Ann, MO, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
This review is for Demond at the St Ann branch. He is such a personable sweet person who always always goes the extra mile for my 90 year old parents. He doesn't do this for the job...he's just that way. Case and point, when my father passed away recently, he came to the funeral to say goodbye.
Great bank if you like sitting at the drive-through for a half hour while 3-4 tellers are talking to each other behind the window. Minus-5 stars.
Had a promotion and the bank manager gave me problems because I didn’t have specific intent with their bank. See why it’s hard to reel new customers to that location in St.Ann Mo! Sorry you lost this customer
I'm not sure about the previous reviews but my experience with the bank has been consistent. I always have a small wait time or no wait time to deposit as I avoid the busy hours of course. The staff and management know my name fairly well and I feel welcomed here. Unfortunately I don't have any sort of overdraft protection and I believe I'm getting a fee for automatic deposit to savings. This bank has been giving me and my family great treatment and I hope we continue to have good business
I've been using this specific branch for over 2 years. My current employer doesn't direct deposit, so I deposit my checks directly at the teller. Today was my first day dealing with a mishap, after I noticed that my last deposit was put into someone else's account. I came in, sat down with a rep and showed them my receipt. Within 20 minutes, the rep had opened a case for my missing deposit, photo-copied the receipt and my license, and had given me a letter with all of the information I needed regarding my case. Within 30 minutes of leaving the bank, the missing deposit was in my pending transactions! The tellers have always been friendly, and get me in and out as quickly as possible.nnDo try to ignore the low star reviews, as I've never encountered such issues myself or seen others in those situations. Give it a try and see for yourself. I hope my review may change a few minds.
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