Home United States Georgia Citizens Trust Bank

Citizens Trust Bank

5771 Rockbridge Rd SW, Stone Mountain, GA 30087, USA

Map

Detailed Information

Place Types Bank
Address 5771 Rockbridge Rd SW, Stone Mountain, GA 30087, USA
Coordinate 33.7861236,-84.1591698
Website https://ctbconnect.com/
Rating 2.9
Compound Code QRPR+C8 Stone Mountain, GA, USA

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Victoria Quinn (09/21/2020)

I haven’t received my card in the mail one month past by all I got was excuses then they said it should be coming or maybe it’s in your mail box look for a plain envelope it looks like junk mail now your really playing games as if I don’t know that and they said we already sent you out another card when you get the seconds one just cut it up a month past by I went to the drive through I told the young lady it’s been a month now she said it takes 7 to 10 business days I told her I’m closing my account she said okay I signed the slip took a picture of it the bank teller had highlighted with a yellow maker account closed it took her 15 minutes to come back to the drive through window to give me my money off course I counted my money before I drove off I learned a valuable lesson I get very happy when I’m learning yes!!! we do live and learn be happy about that never get angry or have an attitude because you loose focus take it as a learning tool and move on let those lessons make you better, wiser, and stronger

Loli Hara (09/07/2020)

On Labor Day (today), I drove 30 minutes to this location only to discover thar that the ATM doesn't work! The machine accepts the card but does not recognize any keypad entries. This is beyond acceptable. Obviously the bank is closed on a holiday, but I have never heard of an ATM not working on a holiday!

K “Caligal” Desai (03/05/2021)

It takes almost an hour to get someone on phone and they are still not able to assist. poor service...... terrible experience.

Lisa Molly Poetry in the Kitchen (07/17/2020)

I really tried to support this black owned establishment however I might have to pull my monies from here. I had no idea that their system was so not up dated and within the times we live today. In addition to the slow banking system it is impossible to reach anyone by phone concerning my account. It is really sad that the branches do not answer the phone and the 800 disconnects me every time I call. And I can not access my account because of their so called new system. Unfortunately I will have to pull out because of poor service all the way around.

Sharon Dudley (07/16/2020)

I just open an account 7/1/2020 because I wanted a black owned bank and to also put money and interest in my own community. So far my experience has not been a good one. 3 times I've been to the branch on Rockbridge and sat in the drive thru for over 20 mins with two lanes open and two cars ahead of me. Then once I approached the window...its heavily tinted therefore i can not see the associate i was dealing with they made the deposits sent me my receipt, never asked I'd I needed anything else nor greeted me...it's like dealing with an invisible person. Now due to a system upgrade I cannot access my account online and the number listed takes you no where. Let's just say.....they are getting a failing grade right now and I'll give them another month before I close my account.

Similar place

U.S. Bank Branch

111 Lomas Blvd NW Ste 100, Albuquerque, NM 87102, USA

35.0911674, -106.6470826

+1 505-246-8100

https://locations.usbank.com/index/new-mexico/albuquerque/lomas

Bank West

Albuquerque, NM 87102, USA

35.0898328, -106.6492872

Unknown

Wells Fargo Parking Lot

Roma Avenue Northwest, at 2nd St NW, Albuquerque, NM 87102, USA