Regions Bank

This Bank is a joke, they continuously hold deposits for 7-10 days without letting you know. I do not recommend anyone to use this bank.

This was the worst bank I have ever been to. I was traveling for a doctors appointment today and had to deposit $4350. I went through the drive through window and gave the cash to the teller with my ID and bank card. When she gave me the sheet back with the amount deposited it said $3350. $1000 dollars was missing and then they made it seem like I had no idea what I was talking about and that their cash counting machine is 99% accurate and that I didn’t know how much money I gave them. Also saying that they don’t double check the money counted if I don’t give them a deposit slip. But they had none outside and then they didn’t give me one when I came to the window!!!! The manager who’s name was Sandra Hancock I believe Rudely was telling me if I had a problem with the deposit then I needed to come inside and that they would have to count the girls drawer for that. Making it seem like it was a burden and making it sound like it was only $10 missing! I WAS MISSING $1000. So I came inside to rudely be told that I needed to take a seat while they counted the drawer in a loud raised voice. Couldn’t understand when I was missing $1000 why I couldn’t stand far away and watch them count my money. Please keep in mind that my money was wrapped with $2000 paper wraps that said the amount of cash in that stack was $2000 and I had that on the $4000. If that makes sense. You would think if $1000 was not in that wrap, money would have been falling out of that. The manager then was telling me I had no idea the amount I was depositing! REDICULUS! Really... I wouldn’t have known I was depositing that much money. Of course I did. I knew down to the last dollar.nFinally after 20 minutes the $1000 just magically showed up! The girl that deposited my money was shaking and only to find out she didn’t even write a deposit sheet for my cash and she had no idea she had to do that when depositing all cash. Felt like she was hiding something. Hiding my $1000 in her drawer. I got my money but this was the worst service of my life anywhere. NEVER BANK AT THIS PARTICULAR REGIONS.

Love the service. Thank you team!