Map
Detailed Information
- Place Types Bank
- Address 2301 N Federal Hwy, Boca Raton, FL 33431, USA
- Coordinate 26.3705177,-80.0775741
- Website https://locations.td.com/us/2301-n-federal-highway-boca-raton-f
- Rating 3.3
- Compound Code 9WCC+6X Boca Raton, FL, USA
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday 11:00 AM – 2:00 PM
Photos
Reviews
There’s a grotesque woman there who is very rude by the name of Alana Sprinter. Not only is she rude, she racially profiled me as a young black woman. She placed lies on the details of my account causing for the closure of my account. I came in to deposit a check, she looked at the amount of the check and then handed it back to me saying there would be an extended hold placed on the check so I would be better off cashing it at a check cashing store. Weird. Turning away customers? I ended up cashing it at BOA however. That was very weird to me, so the following day I call TDs customer service number just to be told the teller Alana Sprinter placed a restriction on my account......even MORE STRANGE because that was never discussed nor was there a reason, I was told to go in to another TD branch so I did the following Monday to see what I can do to remove the restriction and deposit the cash, just to be told Alana Sprinter noted my account implying I was unwilling to sign a form or give an address. VERY VERY VERY STRANGE. That is racially profiling and I will be sure this is brought to the attention of many
Waited 30 minutes to withdraw MY MONEY OUT OF MY ACCOUNT,( mind you I have two accounts there) after I waited patiently the teller haley tells me she’s “doesn’t feel comfortable “ giving me my money. Mind you I just spent 2 weeks verifying my identity with TD since they froze my account. So verifying my identity wasn’t enough , I still can’t withdraw my money like any other customer that went through the same drive thru? Maybe she doesn’t think a black girl is capable of taking out legitimate money so she’s assuming it’s fraudulent. But thanks to haley I had to go to the other bank and be late to work :) thanks for nothing!
Great staff
Been going here for years and the ATM has gone downhill. You can't enter more than one type of bill or it spits out. Today it HELD my card and the attendants told me I'd NEVER get it back, they issued me a new one, now I'll have to put the new card info into all of my bills. They said it's happening a lot at this location. Complete opposite of convenience. You guys need to fix your machine. STAY AWAY.
I have been a customer of TD Bank for almost 3 years. Honestly, I have never been impressed with their customer service or banking experience. That is until I walked into the Boca Raton branch. They treat you like family, while also taking care of your banking needs in a fast and friendly manner. One employee, David, has always been at the top of his game and you can tell he truly cares about his job. David is polite, courteous, enthusiastic, focused, charismatic, extremely helpful and overall genuine. I have no doubt that upper-management will recognize his skills, intelligence, and compassion and have him running this branch in no time!
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