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Detailed Information
Openning hours
  • Monday 9:00 AM – 4:00 PM
  • Tuesday 9:00 AM – 4:00 PM
  • Wednesday 9:00 AM – 4:00 PM
  • Thursday 9:00 AM – 4:00 PM
  • Friday 9:00 AM – 4:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Photos
Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM)
Reviews
Kelsey Martinez (01/02/2021)
The comments reviewing, Bank of America,I do not agree with. I have always had a good experience. The staff that are supposedly always “chatting” I have not seen. They walk up to the customers and ask if they are depositing a check, but can not do cash. Customers always stand on the wrong numbers and they direct them to the right ones. If they have an empty lobby and have already talked to them then they will talk. There are three tellers and they do their fastest, but customers give them a hard time And make it slow. They sit there arguing with the teller for just doing their job.nAs for the holidays, they have been closed because of the holidays which is why the times do not match the sign on the door. You should have asked when they will be closed for the holidays, or ask them to place a sign for when It’ll be closed. That’s what I did to know when I could go in. ud83eudd37ud83cudffc‍♀ufe0f
Derrick Lei-Sam (12/29/2020)
This used to be a great location. One big recommendation i have is to put a sign up at the door to let people know what your actual times of business. I’ve stopped by 3 times and you are closed. The sign on your door does NOT reflect your times of operation. I’ve also run across some senior bank customers standing outside in the cold waiting for your opening to no avail. They informed me they don’t do online banking and do not know that your location is temporarily closed for who knows how long. Please do better
Dave S (01/27/2021)
Long lines and long delays ever since I first went there in 2010. I opened an account at another bank because it just takes TOO LONG to do business at this BofA. Every time I went to this branch it was understaffed and/or tellers just walking around thus making you wait far too long for the simplest of transactions.nnIt seems like the tellers prioritize chatting with other tellers over serving customers. I finally gave up on them years ago.
Freddie Ortega (03/06/2021)
Bank of America in general (not this specific location) has been a total disappointment to me, they have not done anything for me and my businesses in the 4 years I have had my accounts with them all they really are good at is take take take but when it comes time to ask for the smallest smallest help bam they shut me down, not even the smallest business line of credit even if it's $50 they wouldn't even help and all I wanted was to start that business credit with them, my credit scores are up in the 680's to 700 and still nothing even having a very good amount of money in my 4 accounts didn't even do the trick smh so I'm closing all my accounts and moving to a local bank. Thanks BOA for 4 years of nothing
Jenny Lawless (01/26/2021)
So sorry my husband is a creature of habit and still hasn’t closed this account. Hands down the worst customer service at any bank I have ever used. RUDE!! Do yourself a favor and go to literally any other bank in Fort Walton.
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