Map
Detailed Information
- Place Types Shoe store
- Address 5030 NE 2nd Ave #406, Miami, FL 33137, USA
- Coordinate 25.821793,-80.1920096
- Website http://www.soul-plug.com/
- Rating 3.9
- Compound Code RRC5+P5 Miami, FL, USA
Photos
Reviews
I am rating them 2 stars because the owner was respectful even throughout our frustrating exchanges and the shoes I eventually received are high quality. Other than that, do not let the good reviews fool you, they are obviously from the business or their friends. You either see 5 stars or 1 star, nothing in between.nnI ordered a pair of shoes and they took forever to ship them to me, even for COVID standards(1 month to be exact). When they came in, they were the wrong shoes. SoulPlug was very unwilling to exchange for the right shoes but after constant back and forth, they reluctantly agreed.nnThey took another week to send me a return label when they promised they would send it the next day. During that week, I messaged them and they ignored me. When I filed a dispute that’s when they answered. I got the shipping label eventually. I sent the wrong shoes as soon as I received the shipping label. When they received it, they took 9 days to drop off my shoes at USPS. We went on a back and forth once again, with many unanswered messages. Finally after 3 months of disputing with them, I finally received the shoes.nnFor the love of everything you know, do not buy shoes from them and avoid the headache. It was the worst experience with a store ever. They’ve done the very same thing to a lot of my friends.
Purchased on August 16 for a pair of Yeezy Boosts. A couple days after my purchase I messaged the owner regarding my in-store pickup. He stated that there was no in-store pickup available and that he would message me back regarding shipping. I gave him 2 weeks considering covid and possible delays whatever. 3 and a half weeks later I still have yet to receive my product AND I messaged through instagram, e-mail, tried calling the number, and I ended up having to message through PayPal asking for a refund. Currently still waiting for a response via PayPal but at this point I doubt I will get a response.nnUPDATE: I did receive my product 6 days after this review. The owner did contact me apologizing for the inconvenience and accommodated as well. I think an update on my purchase was long overdue. And I thank the owner for personally reaching out to me and contacting me via Instagram. Other than that my shoes came and I do love them.
Attention attention Drove here and this place is closed it’s now a tattoo parlor. Closed for business
I searched more than 30 websites before finally deciding what website would be best to buy a real yeezy pair. Decided on soul-plug.com and I COULD NOT BE MORE HAPPY!! My Yeezy Cinder just arrived today and let me tell you people, they are legit as it gets. Spending $300+ on a sneaker is a big deal for me, so I wanted to be sure. The only downside was, that they shipped my pair after 10 days of placing my order. Other than that, THANK YOU SOUL PLUG!
Need to update location on both website and google. Additionally you can’t even connect to someone at the store because it’s always busy.
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