Robert Wayne

Went to the mall looking for a specific shoe and color. Was lucky when I saw they had it. It was marked for sale at price I agreed with. Ask to try a size 10 then ask to buy the shoe. Low and behold it rings up about $40 more than the marked price. I showed the floor model had a different price. They said they couldn't honor it but could do 15% off which was about $17. I had to beg them to try to honor Their mistake. They said the best the could do was 20% which was still about $15over the price of their error. I really wanted the shoe so I bought it. I'm not giving them a 2 because they couldn't honor the full price error but becauae they handled the issue poorly and I had to beg to get the 20% off. I understand they have a business to run but the staff was clearly more worried about themselves and the business than the customer. Just fyi

It's expensive but worth it it's really good quality

I am giving a star because forced to make a comment I have to put it, the experience that I have had was very unpleasant, on December 23 my husband bought me some Vans tennis shoes, which really were not what I wanted but good when the He bought and before paying them he asked the seller that in this case the manager was his name is AlEXIS E a gift receipt and if with this receipt I could change or return the tennis shoes in case of not wanting them and she said yes, , then the confident threw the voucher, it turns out that on the 26th when I go to the store to return the shoes she tells me that she can only change them or give me a store credit, to which I claim and tell her that was not what you said to my husband, to which you replied that at no time she could have said that, in a few words she meant that my husband was a liar. I told him I have a receipt where the voucher number is of the sale, also when you It is they ask for an email, but the worst of all is that you cheat customers when they make their purchase, and with a lot of attitude and rudely tells me that it is not the store policy TO RETURN THE GOODS WITHOUT ORIGINAL RECEIPT ,, GROSERA, LIARLY, I buy in this store several times since I have a teenage daughter and she likes shoes ahy ,, that for 2 times they have not been the best quality I DO NOT RECOMMEND ANYONE TO BUY NOW AND A LOT LESS TRUST IN YOUR DECEPTIVE SALES METHOD

Very bad attention because I had to walk the whole store barefoot because they never brought me the tennis to where I was

Yes good attention