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BB&T

1626 SE 36th Ave, Ocala, FL 34471, USA

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Detailed Information

Place Types Bank
Address 1626 SE 36th Ave, Ocala, FL 34471, USA
Coordinate 29.1720468,-82.0874687
Website http://www.bbt.com/bbtdotcom/locator/details/1626_se_36th_ave__
Rating 2.1
Compound Code 5WC7+R2 Ocala, FL, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Linda Cunningham (04/05/2021)

I have been banking with them for a few years always treat you well

David Tom (11/17/2020)

This bank has been so unhelpful. They sent out a notice offering aid for the covid pandemic with mortgages. Towards the end of the year I took them up on it. Holiday season, why not. It encouraged me to use their website for their paperwork so I did. I received a letter that set expectations that I was approved and that no payment would be due till January and included October, November, and December in the forbearance.nI then receive a letter on November 16 telling me that 1769.37 is due by December 16th. I call to get this straightened out and the lady says I misunderstood. Seriously?! Do you think any average American family would misunderstand that all three payments would come due just before Christmas if it was clearly explained how it worked? How do you explain 3 mths of forbearance if you are asking for Decembers payment on time? Why would you send a letter stating something else completely and intentionally set up a struggling American family to fail with incorrect expectations and ruin Christmas for them? Left hand, do you know what your right hand is doing? As an American I know better than to trust any large American company and had the payments to the side just in case and sure enough, I was not disappointed by my expectation to be disappointed.

Jennifer Warren (06/23/2020)

DO NOT USE BB&T FOR LENDING! Worked with Emmett Healy. TERRIBLE customer service. NO communication. Always blaming underwriting to be backed up. He even blamed underwriting for lack of communication. DOES NOT CLOSE ON TIME. If you want to actually get to the closing table, use a local lender you can depend on.

Phil Davis (04/13/2020)

Worst bank you could ever bank with, highly recommend you not to bank with them, save yourself the hurt before it’s to late. Very non understanding bank.

H& H (04/13/2020)

It took me and my great grandma 20 minutes just for some one to get money out of her account and then it took her about 15 minutes to actually get the money pit!!! ud83dude21

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