Map
Detailed Information
- Place Types Bank
- Address 1120 SE 17th St, Ocala, FL 34471, USA
- Coordinate 29.1712255,-82.1250097
- Website https://locators.bankofamerica.com/fl/ocala/financial-centers-o
- Rating 1.8
- Compound Code 5VCF+FX Ocala, FL, USA
Photos
Reviews
Bank of America is not the best, not necessarily the workers fault, they are pressured with sales goals and other irrelevant things that benefit the company and put aside customer needs. Most of the workers say they are stressed and don’t like working there. As for customers their needs are never met fully unless you have a high balance account “rich” and even then customers end up switching banks. Lines are always long and you’re never helped in a timely manner and the branches are not open long enough, so full time workers may no ever make it on time unless they take a day off from their job. This review is based on many people sharing the same opinion and facts behind it. I’m not bashing the company they are after all very popular but not the best. So if you would like better service that’s quick and customer focused and obsessed you’re better off with either a small community bank or if you’re dealing with a great amount of money or investments I recommend Chase.
They are very nice employees, Covid 19 has made service at ALL bank's slower. But the staff here are exceptional and give great service.
The bank said was open today at 10am, so i drove there. Arrived early so waited till 10. Walked up to door and had sign lobby is closed, but drive through is open. So went to drive through and had sign that they aren't open Thursdays. Would of been nice to know that before driving all the way there.
The tellers are all very nice. But there are not enough people on staff. Pulled in today to the drive-through and it's CLOSED! First they close the location we used to use regularly. The next closest location doesn't have a drive-through. This location takes us 30+ minutes out of the way.
These reviews are absurdly low - staff is excellent/professional, but should have a couple of more team members (hence 4 stars, hard to get through by phone) ...Tracy and Claire are outstanding and go the extra mile to help, but also can tell their schedules are packed. Still, I am very happy with going to this branch.
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