Map
Detailed Information
- Place Types Bank
- Address 5150 N 9th Ave, Pensacola, FL 32504, USA
- Coordinate 30.4739879,-87.2113234
- Website https://www.regions.com/Locator/Branch/bank-branch-Cordova-Pens
- Rating 3.6
- Compound Code FQFQ+HF Pensacola, FL, USA
Openning hours
- Monday 9:00 AM – 4:30 PM
- Tuesday 9:00 AM – 4:30 PM
- Wednesday 9:00 AM – 4:30 PM
- Thursday 9:00 AM – 4:30 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Applied for a loan in October. I was assigned a loan officer who had no sense of urgency. 90 days passed. Still no loan progress. I was notified we had to start over. So my credit was run twice. I called the Cordova branch twice to request someone else to work with and was told someone would return my call in 24hrs but no one ever did. The loan officer kept asking me the same questions. Never returned calls or emails. I ended up losing the opportunity because the rental I wanted to purchase sold to another buyer after almost 5 months of dealing with a loan officer who had no interest in helping me from the start. Customer service experience here was horrible. The fact no one ever called me back to discuss or have empathy for my experience speaks volumes. I did finally get a letter in the mail that said my loan was denied. Kind of like a break up with a girlfriend done by letter. So I will not recommend Regions or this particular loan officer to anyone. Sad after 15+ years. I’m done with Regions.nnHere is a few of Regions core values where they failed-nnPut people first – Have respect for every person. Listen. Care. - failed.nnDo what is right – failed.nnFocus on your customer – Serving the customer in an exceptional way is our business, our only business. Failed!
Very helpful, friendly and always making you feel comfortable when doing personal business.
Way to slow. Don't have an hour a day to wait but I must go for my job. I would never do personal business here.
Friendly, effecient serve.
Excellent bank- staff is knowledgeable and friendly.
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