Target

I love this Target! Well managed and friendly staff always. I work nearby so I'm there 2-3 times a week. Love the kids section! It is never messy.

While I appreciate all of the covid related precautions, I don't understand why every time I go in they have only 2 or 3 in person check out lanes open and there is a 15 min wait.

Love this location. The store and Starbucks employees are great. They’ve memorized my usual order ☺ufe0f.

I used the drive up at Target today!! It was simple and easy and pretty much contactless!

I Ordered a printer via the Target app a couple of days ago. I received notification earlier today that the item was ready for pick up at Target Richmond Central. When I arrived to pick up the item, I used the app and one of the employees’ walked to my car and handed me the item. The condition of the box was horrible. My gut was telling me not to accept it, but I did. Before I left, I took photographs of the boxed item in front of the store. When I got back to school, I connected it and immediately after powering up, error code 6591appeared. I powered it down, unplugged, replugged and powered up multiple times with no success . I drove back to Target Richmond Central earlier tonight about 7:18pm eastern standard time. I went to the returns section, showed the gentleman the receipt from within the Target app and explained the issue. After spending nearly 15-20 minutes, Employee T1018 who identified himself as a manager told me that he couldn’t accept the return and I would have to wait a couple of days. Does that make sense? I paid for an item, the store gave me a defective product and now they’re refusing to take it back and process the refund?nWhat’s the purpose of having a return policy?nWhen I told the employee that I reside in NY, he told me to take it to a Target store in NY. Does that make sense? What is going on here at Target Richmond Central?nAfter wasting my time at the store, I asked for a manager. An employee by the name of “Brett” identified himself as a manager, I once again explained the issue, showed him the receipt. I advised him that if there was a problem, call American Express since the item was purchased with an Amex card. After several minutes. Brett issued the refund.nLesson learned: 1. If a boxed item is in horrible condition, don’t accept it from any Target employee.n2. If you can’t get your issue resolved, seek a manager immediately.nOverall, I was disappointed with my experience at Richmond Central. Never again.