Kroger

Fantastic, friendly staff. Have been in a few times since moving and have always been pleased. The other day when I went in, I went to the check out line and had three staff members helping me. It was a great example of the store going above and beyond for their customers. Big shout out to Joseph, Joseph and Christani!! Thanks for the speedy and laugh filled checkout.

The pharmacy at the Wards road needs a serious facelift, they need to learn about customer service. 3 associates walking in circles while customers stand in line with no help.

Did the online grocery order. The employee failed to bring out any of the refrigerated items. Since my husband picked up the groceries, and didn’t know he couldn’t trust this store and it’s employees, he just assumed it was all there. I called the store that evening at aprox 8 pm when we realized what happened. The employee was rude and didn’t care, said my option was to just come back and get them. I explained it was a 2.5 hour round trip. He said I could just come back when it was convenient. I said that would be a week later and I didn’t want week old groceries. I wanted a refund for the groceries they didn’t provide. BTW, it was like pulling teeth to actually go get him to check the fridge to see the groceries were still there. Yes, they were there, despite it showing in the system they were given to the customer. I’ve contacted Kroger customer service. They initially gave a $45 credit, or so they claim but I have no proof of that. I let them know that is unacceptable and I wanted a refund. And I want a refund for what is over $60, not the $40+ I estimated that evening wasn’t delivered. They have the groceries, they could easily calculate the exact dollar amount. It’s been 2 weeks and I’m still waiting to hear from customer service. Buyer beware of this store and it’s dishonest and lazy employees.

Kroger’s !!!! What is the problem . My family is so fed up with your chicken parts. If they not covered in feathers . The are bruised and Unfitting to eat ... this has been going on for a while . I’m tired of spending money for stuff I can’t eat .

Love love love Kroger's stores.. Always clean.... most of the employees are awesome..... great deals, sales, meats are always fresh and stores are very clean and well stocked... Not to mention the free Friday download every single week. Tonight I only spent $60.66 and saved over $56... You can't beat it.....