Care Home Medical, Retail Store

Purchased a lift chair from them and the other day called them for service on it. They informed me that they do not service the chair and I found out that they are not a dealer for the manufacture. I gave them a 2 star review as their delivery and setup were excellent.I have just been told that they are a dealer for this manufacturer.

Every employee I have every spoken to on the phone or in person has been very polite, and just seem like nice people. I genuinely like them. It would be nice however if they would get our monthly orders correct. I have used them for my sons medical supplies for almost 1 1/2 yrs. They've only gotten 1 order correct so far. On the plus side, they will correct the issue rather fast.nnEdit:nDr. Sir or Ma'am,nYou have been incorrectly informed. I understand insurance issues are common in this business, but that isn't my issue. The issue is every order we receive something is missing. Whether it's a g-tube extension or drain gauze. Something is always wrong.nLike I said, at least the employees are pleasant. I know they aren't purposely making errors. It has to be a lack of communication somewhere. One would think, after being with this company for over a year, they would know the routine by now.

What a wonderful store and staff. I have worked with them since 2013 taking care of all of my families medical needs. They are prompt and their willingness to help is wonderful. Such a great company. I recommend them to everyone