Map
Detailed Information
- Place Types Bank
- Address 210 E 700 S, Pleasant Grove, UT 84062, USA
- Coordinate 40.353691,-111.737118
- Website https://locations.usbank.com/index/utah/pleasant-grove/pleasant
- Rating 2.9
- Compound Code 9737+F5 Pleasant Grove, UT, USA
Photos
Reviews
US Bank has proved to not be a bank that has your businesses best interest in mind. They hold money randomly and never contact you when they see issues. They just lock your account and leave you to figure it out. We are now banking elsewhere
Went in for a medallion signature today after having another branch call and verify that they could do it. I heard the conversation so I know what she asked for. They said yes. Got there, they could not. Which I understand, sometimes mistakes are made, however the guy working there was rude, condescending and disrespectful. Unfortunately, because the service at the other branch was top notch.
I am APPALLED. I went in a 6:10 PM on Friday and spoke to a woman. There were only two there, so it will be easy to deduct who is who. I went in and gave the Bank 400 bucks and in person asked for them to pay my credit card bill. That way there was no question that I paid it nor would they try to act like it was "pending" online.... Sometimes that happens. But not only did the girl NOT put my money in the bank she did not pay the bill. Even though she told me that EVERYTHING was paid for and that there would be no fees. I asked her those specifically. This confirms my decision to leave this atrocious place. I have never had such horrendous service in my life. They never explained anything to me. I CANNOT wait to get my cards paid for, and I am done with this place. I have been a loyal customer for over 10 years and I get treated like this. I have had one amazing teller the whole time I have been there and she was moved to another branch down in Provo. Have great employees like Liz and you will actually keep your customers.
I have deep respect for each of these bankers in this Pleasant Grove branch. They each remember me by name and endeavour to make my day, and banking successful!
Niels Fugal
Everyone seems pretty tubular and far out bro. They're all pretty chill here like a 7-11 Slurpee dude. Pretty righteous people and place chief.
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