High Point Hospital

My son was discharged without a medication list or discharge orders making it impossible for his program to provide the vital medication needed. Though my son is homeless, instead of discharging him to a respite bed, he was sent to a homeless shelter. It seems High Point Hospital is without scruples or compassion when dealing with the mentally ill. I pray my son is never sent there again....ever.

This place broke my heart. My little brother was transferred here from the emergency room for the first time and when my mother and I first arrived, there was no receptionist at the front desk (lights were off), we called the facility (no answer), we even knocked and rang to get in and no luck for almost an hour. We had to call the emergency room for them to contact High Point to tell them we were outside. When the nurse with the short blonde hair (older woman) brought us in she was extremely rude and when we asked if my brother was gonna be okay she said “maybe” and kept rolling her eyes at my mother and she she seen us crying, also saying that we were asking too many questions. She even started to laugh and that’s when I for sure knew I didn’t even want my brother in this facility. Furthermore, as my mom and I finally got in and tried calming down my little brother, they kept rushing us out the door to leave and trying to just medicate him. The next day, I had checked in the facility with my mother to drop my brother some clothes and his blanket... nothing was given to him for two days other than two pairs of shorts and one pair of boxers that were soaked, and the same grey hoodie. The nurses lie on the phone to make it seem like everything is fine and there doing their jobs but they aren’t. My brother’s clothes were lost, and the clothes were soaked smelling like urine, when we asked for the clothes a nurse named Julie got in my face stating that I had to leave and I would not be able to see my brother again because I was “angering” her. She then said that she would call security and I left after getting to see my little brother for only 15 minutes who was crying, she was making him anxious and upset! They keep no food or any water in the fridge, other than milk and salad dressings! They treat the kids so awful here it made me so upset. The staff is extremely rude, especially a kid named Anthony who had refused to give my mother my brother’s dirty laundry so that we could take them home to wash, he said “all he has to do is click a button he can do them here, and all the clothes are in his room but I can’t give them to you”! Please don’t bring anyone here if you want them to get better. This place should be shut down, and the whole inside is filthy. The people are there to only get paid and not care about helping the patients. This place gives me the chills and I am so grateful my brother is out. But I would like to thank Kelly who was one person who was very awesome to my mother and I! But this place needs to be shut. If I could give this place 0 stars I would!

This place was like a mill. They had me so overmedicated that I have very little memory of my experience there. That is probably anblessing. The facility itself was filthy. I never attended a group or met with a therapist.nI slept the whole experience away. Thenpsychiatrists recommended I stay longer. At first I was reluctant to stay longer. Then I gave it more consideration and decided to stay. Then when I told the psychiatrist that I had reconsidered she told me that my level of care did not warrant inpatient care. This was just two hours from when she recommended staying.nnWhen I left I had no discharge plan. This is anhorrific place. I felt like I was in a mill. The unit was always hectic with people coming and going. Since they do not provide treatment or discharge planning it is easier to move people in and out of there.nnLastly, my roommate was there to detox.nNo one seemed concerned that she was incontinent. The room began to smell sonbad that I had to shame the staff intongetting her out of bed and cleaning hernup. She was still very sick and disorientednWhen they kicked her out the back door. Inam fairly certain that she too had no discharge plan. Why would she be any different than anybody else?nnSTAY AWAY FROM THIS PLACE AT ALL COSTS. The place reminded me of what insane asylums must have been like.nThis place is going backwards in time. Definitely not cutting edge. As soon asnyou are lucid get out of there as fast asnyou can run!!!

I got sent to high point after being thrown into a mental state of mind from a crazy stalker since 09 I am beyond surprised at how caring most of the staff are however I don’t like the over night staff with how distruptive they are at night opening our doors really loud and having full blown conversations while we’re trying to sleep the over night and am nurses are rude and nasty but I just can’t say enough about the pm staff no back round at all don’t get paid enough but have so much patience with us kudos to whoever hired the pm staff so gentle with us and warm and friendly I just left yesterday they didn’t pressure me to take medication I feel so much better I left with anxiety medication and I will be doing outside patient in another hospital I also found some of the group therapy very helpful

It’s a very good hospital for treatment mental health they should have a high point up here on the north shore but the nurses and staff go and beyond the call I have a medical problem and the nurses went out of their way to help me thank you so much for the help to the staff and nurses you are great