Gondola Pub & Grill

Terrible service! The owner and his waitstaff are rude. We have spent thousands of dollars at Steamboat Springs Ski Resort this year and we were happy to patronize this local restaurant to support the local business, but upon sitting down and ordering we were harassed by waitstaff and owner because my daughter was not ordering food off their menu while the other 5 of us did. They wanted her to leave and she’s only 15 years old. So instead, we all left and they lost money off the order we had already placed. It’s unfortunate for them because we would have come back during our visit and spent more money. We’re on vacation so we’re happy to spend! The menu is mediocre at best. Customer service is all they can really sell and they failed miserably. This restaurant will not make it once ski season is over. They should be grateful people are willing to travel and support their business.

Me and my friends love going in during lunch during the ski season and we usally get stuff off the kid meals because there is just the right amount for a good price, we were sad when this year they refused to let us order off the kids menu. We tip very well and have been comming in for years and know the owners and staff so well so it was very sad when we were told this. Also over the years they have been upping the prices like . no other and its becoming to much to eat there.

Food looked good and it’s in a great location but the service is so bad I’ll be eating at every other place at the resort but this one while we are skiing here. Both the hostess and manager/owner were incredibly rude while our party was waiting to be seated. We said forget it and left. If I’m gonna eat overpriced resort food I at least would like to be treated politely.

Host was incredibly rude on our (first and last) visit 1/9/2020 around 4PM. He accused us lying and told us we were free to leave whenever we wanted. Happy hour drinks for 3 were great and waitress was wonderful. Unfortunately, he ruined the experience and we will not be back.

Used to enjoy this place. Over the last 10 years, the service and food quality have gone down and the prices have gone up.