Map
Detailed Information
- Place Types Bank
- Address 26908 Cook Rd, Olmsted Township, OH 44138, USA
- Coordinate 41.3828869,-81.9231774
- Website https://www.ffl.net/locations/olmsted-township-branch
- Rating 4.9
- Compound Code 93MG+5P Olmsted Falls, OH, USA
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
Always friendly. Always professional. Always efficient. I always enjoy my banking experience whether on the phone, driving through, or in person. And they always have the best decorations for the monthly theme contests!
The personal touch and willingness to solve problems is what keeps us on as customers even though we moved out of state six years ago. I have not had customer service this good anywhere else.
I have had such an amazing experience with FFL over the last 24 hours. Yesterday morning I received a call from your Fraud Detection department and they left me a voicemail. I wasn't able to take the call and by the time I was, you all had contacted my office and our receptionist tracked me down with a return number and my case number. I called the Olmsted Township branch, and Tom was so kind and patient as he answered my questions about your lobby hours. When I arrived, everyone was wearing masks and eager to help. I walked out with a brand new debit card ready to go, and when I asked if there was even any money in my account, the teller, Jennifer, was so non-judgmental and almost complimentary when she told me my balance. She made me feel like I had millions in the account. I am so grateful, and I love banking with you all!
Fantastic service and personnel. I am also 86 this month. Drive thro saves so many falls in bad weather - couldn't bank without it.
We have been banking with First Federal for well over 20 years.nThe Customer Service especially with Rebecca has been outstanding
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