Map
Detailed Information
- Place Types Bank
- Address 5001 Chambersburg Rd, Huber Heights, OH 45424, USA
- Coordinate 39.8487585,-84.1386947
- Website https://www.key.com/locations/oh/huber-heights/BRCH01010393/500
- Rating 1.7
- Compound Code RVX6+GG Huber Heights, OH, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Terrible service last Friday when I deposited a check which is a very simple transaction. Now almost a week later I’m finding out they made and error and the funds still aren’t in my account.
Doesn’t matter when you come in, they always only have one teller and takes 20 to 30 min to get in and get out. Very slow and If I didn’t have to select atleast one star they wouldn’t of got one at all. This bank made personally made me switch to wright patt for how slow and under staffed they always are
Takes 20-30min in drive thru.nTerrible branch manager!nSwitching banks based on terrible service at this branch several times!
Asked a teller today about what I would need to do a name change on my account. She said, as they were not busy and I was the only one in the bank, that I could walk back and ask the lady at the desk because she would know. When I walked back there, I got a big attitude from another woman on the other side of the office that I could have a seat, twice actually when I tried to explain. The woman I came to talk to actually went on to do a few other things and said more than once that she would be right with me. If they weren’t going to let me ask her, I don’t know why one of the tellers couldnt just ask for me. I really didn’t have extra time to wait today, and when I told the teller I would just come back another time she insisted that it would be very quick given the simplicity of the question I was asking.nnMy only issue was the attitude and lack of customer centered focus the two employees in the office had. I understand having other priorities but the attitude I received told me that I was unwelcome.
Their atm stole 700$ from me. Chad the branch manager avoided my phone calls and lied saying he would call me back for days and days. They held my money hostage for 2 weeks and said they had 7-10 days to get my money back. Well it's business day 10 and still no money. This place is awful.
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