Chase Bank

After reading other reviews, I was hesitant to go here, but the reviews were old so I gave it a try. Staff were nice, helpful, and efficient. It was clean and safe too. They also have drive thru ATM.

The bank manager stood me up for an appointment that I set days in advance. His staff directed me to another Chase half way across town. Poor customer service. Chose another bank.

Amazing staff! Thank you everyone for helping me with the “hold” on my account. I appreciate every single one of you. Everyone was so nice.

I am closing my account with Chase who I have been with for 5 years now. Kenwood location is awful! They treated me like I was trying to cash in a fake check, when in reality I was wanting to cash in a money order that I recieved from my baby shower. They stamped the back of the money order with cancelled and because of that nowhere else could cash my money order because of their mistake! I lost out on money I needed because they were rude and wanted to argue with me and my mother for several minutes about why they couldn't cash out a money order. Since when do you need the senders account info to pull money out of when money orders are already paid for upfront?? If you're going to work at a bank know your basic info and don't be rude and disrespectful to customers. Even the manager of the location was arguing with me. Three employees all rude for no reason!! Very unprofessional! They should find new management and new employees.

The guy who works in there he was so rude to me when I tried to deposit my tips I had got from work. And to make it worse he was the manager who treated me like that . The chase in mount lookout is soooo much better! But I moved so thats only reason I go to this 1 now. But I'm looking for a better 1 that's still close to where i moved.