Journeys

Riley helped me decide between the shoes I wanted, was so sweet and helpful and even offered to order the pair I wanted online!

My fiancé, daughter and I went into the store today with the intent to purchase our daughter a pair of shoes. Upon entry we were not greeted, there were three associates in the store. One associate was assisting two customers who left without purchasing anything. The other two associates were checking a family out. We walked around the store first looking at adult shoes then over at the kids shoes. At this point we were the only 3 in the store along with the three associates who were behind the counter talking. Not once were we spoken to or asked if we needed help. I get most of my daughters shoes from journeys but I was very disappointed with our experience at this one.

The associates there are terrible. My fiancée, our daughter, and I walked in and got no attention whatsoever. There wasn't anyone in the store other than us and the two associates working. We walked around for ten minutes with no interaction from the two. As we were leaving, they watched us walk out

The lady who helped us with our exchange was amazing! I believe agree was a manger l. She was amazing fitted my son so his shoes fit and even laced them up for us!!!

Great place to find shoes. Pretty nice deals and they have good coupons from time to time