U.S. Bank Branch

I bank here frequently. Staff is always very understanding and helpful. Chris Wilson has been extremely helpful and always willing to offer explanation when I have questions. I’ve used several of their services frequently. I would highly recommend using this branch

Their financial product 'Reliacard ' which is a debt card contracted with the government is terrible. It was very difficult to access my money. Smh I WILL NEVER RECCOMEND!!

Came in to get paperwork notarized, the only notary was working with 2 gentlemen from a local church. She mentioned the wait would be about 30 mins, which was fine, and I proceeded to ask would I be able to get my documents notarized if I am not a member and need 2 witnesses. I was told yes. After waiting 1 hr and 20 mins bc of the issues with the church account being established incorrectly, the notary tells me she cannot complete my documents. Her statement was I needed a lawyer or courts to do so, however I only came into the bank because UPS store didnt have enough workers to act as a witness. So if they could've done it, why couldn't the bank? Poor service. During my 1 hr and 20 min wait I was able to hear how the questions of the customers were not answered due to lack of knowledge of the processes. In the future for your current customers, have a knowledgeable (preferably) a senior employee readily available to answer inquiries correctly. Possibly Leah, who was contacted via phone to assist with resolving issues.

Very helpful staff and great rates.

Great service