Map
Detailed Information
- Place Types Bank
- Address 5150 N Hamilton Rd, Columbus, OH 43230, USA
- Coordinate 40.0615359,-82.8626003
- Website https://apps.pnc.com/locator/#/result-details/00213070/morse-ha
- Rating 3.3
- Compound Code 346P+JX Columbus, OH, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Drive through has two lanes. One is closed. I am eight cars deep. Whoever is inside, is taking their sweet time. Been sitting for 25 minutes already - 3 customers serviced. About 8 minutes per customer. What happened to service with a smile? It's no longer there. Stores. Even banks!
Sat waiting for 20 minutes for them to process my withdrawal. Then they expected me to Thank them after waiting so long. Horrible service.
They refused to allow me to make a cash withdraw with my valid drivers license. I even provided a social security card and was told they were not valid forms of ID. In all my years with PNC I have never been so upset. Not to mention none of the drive through lights were on and the bank looked closed. I was told by corporate that my valid drivers license was more than appropriate to make a withdraw. I will be closing all PNC accounts after this encounter. I have traveled the country and have never been treated so poorly at a bank. Highly recommend taking your business elsewhere.
I had the opportunity to meet with Courtney and let me just say she is the most knowledgeable banker I have ever sat with. She was able to answer all of my questions and go over products I didn't even know banks offered. I can definitely see her moving up and running her own branch someday. She's a very valuable asset to your branch and makes the difference this location needs. If you need anything make sure to ask for her.
I like that everyone is willing to help and very polite about it
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