U.S. Bank Branch

Wow! The service level at US Bank is terrible. I waited in line at the drive through for 15 minutes. I tried using the app but they have put too many limits on that. I guess they don't want customers any more. We've been customers since 2001. Never had any issues with our account on our side. But they don't care. We are seriously going to have to look at switching banks.

Very good bank and people, but the ATM is very slow after the upgrade and and is off line way too often. The ATM is my main point of contact with covid, when it works...

Totally inconsiderate!!!!!! Today I learned that there are self centered selfish bankers and all 3 need to be ashamed of themselves. I will never bank or refer this bank to anyone I know. They couldnt even take 2 minutes to noterize a title that could of been done earlier that day. They said both parties had to be there to transfer a title whi h I know is completely false cause I have done it numerous times at any other bank in and around cincinnati. They need to have better morrals than to be selfish. Never again.

ive been making deposits to my wifes account over 2 years now went to this branch many times and I either give them her account or name & address and its never a problem, today 08/10/17 I went there and the teller stood there and lied to me, that my wife didn't have an account or couldn't find it because I had one number of her account wrong that bs in my book im making a deposit not a withdraw, at least be honest, I went to another branch and they did my deposit as always I guess I will never go to Loveland branch again. they are suppose to help you not aggravate you and lie to you, I wish I had gotton her name.

The staff is always pleasant and provides quick service.