Chase Bank

Janette the manager hangs up on customers and ignores phone calls. Do not trust your money with him this bank.

Julian was provided me with a very high level of customer service. I was not expecting this level of service from a bank that has their level of volume.

Worst customer service I ever had. Tried to open the account with them but couldn’t get in. The one who picked up my phone, was so rude and helpless. Instead of helped me schedule an appointment for next week, she changed her voice tone to talked to me and constantly asked “Do you understand?”. Yes I do understand but I don’t want to do business with chase anymore. Thanks

Adrian Paz was very, quick, helpful and kind he stayed late on a Saturday to help us open a savings account. Ask for Adrian!

Among worst examples of customer service I have come across in some time. Manager on duty, Eve, was not with another customer and was the only person available to provide a Medallion Stamp (special notary service). She was unwilling to take 10 minutes to help a customer. She flatly refused, without reasonable explanation or apology, to emerge and assist (as conveyed by her colleague).