CountryMax - Seneca Falls

I don't want to be the kind of person who does negative reviews, but it is what it is. I've been going to this store for years because I've always had some kind of pet. I have never had a problem with work staff, although sometimes there are few staff. But for a few months they have had a guy working there who is terrible attending to those of us who go there. He usually ignores people even while he sees us waiting. And when he feels like attending, he does it in a bad way. I have even gone so far as to go without buying and look for other food alternatives for my pet because this guy has not attended us. In short, if it is not there to better serve consumers, it is better to move it to another part of the store where it does not have to serve anyone. Terrible service.

Every one is so nice and helpful

Although service was quick and efficient, I was disappointed that both employees I dealt with failed to respect me enough to wear their masks properly - mouths covered but not noses. This is not the time to take shortcuts.

Always been a good store. People are always friendly.

Has the ideal things for pets, not to mention they do in fact carry live animals.