Map
Detailed Information
- Place Types Hospital
- Address 115 Saratoga Rd Suite 200, Schenectady, NY 12302, USA
- Coordinate 42.8592852,-73.9365473
- Website http://www.ellismedicine.org/primary-care/ghc.aspx
- Rating 3
- Compound Code V357+P9 Schenectady, NY, USA
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 7:30 AM – 5:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Reviews
Great doctors and nurses, but consistently the rudest office staff ever!!
Went in for a Annual checkup in February of 2020. Appointment was billed to my insurance incorrectly and they were charging me $400 dollars for a preventative visit. I called their billing department and was assured by three different reps the issue would be taken care of and a supervisor would contact me. I was also assured since my account was on hold it would not get sent to collections Doug from finance was wonderful and got this fixed up for me and retracted the debt from the collection agency. He is the only reason this previous 1 star review has increased to 4 stars.
No care.,Wrong medications refilled by PA.nPA makes you cry yo get your prescription refilled as needed.Never ever had such unprofessional care.nDon’t go there.nWhen you call Ellis to complain about wrong doing you get to speak to someone that works in this officenand you waisting your time.nWill write a letter to make sure people will know what I went through.nI am 65 old female no major health issues very disappointed went back to my old practice community care.-they care.
The staff is shockingly rude and uncaring. The office manager is THE singularly most unprofessional person I have ever had the displeasure of speaking with. Just terrible, I would not go back to this establishment if I were on death's door. This is my own personal experience of course, but not once in three years did I ever get anything but grief and anxiety whilst dealing with this establishment.
I have been a patient with this practice for over 10 years. They have always been extremely responsive to my concerns and needs. All of the staff, from the physicians and nurses to the front office staff are professional and caring. I have never had any difficulty getting an appointment and I find their hours including the walk-in hours to be very convenient.
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