Map
Detailed Information
- Place Types Shoe store
- Address 175 NW State St, American Fork, UT 84003, USA
- Coordinate 40.38,-111.8155556
- Website https://www.calranch.com/
- Rating 4.4
- Compound Code 95HM+XQ American Fork, UT, USA
Photos
Reviews
I frequent here for the horse feed that I can get at the best price. Today, Nov. 1st, 2020 at the height of the numbers of new cases of the Covid-19 virus there were few masks to be seen. One cashier, and the young man helping load my vehicle had a mask on with his nose hanging out. Please encourage your employees and customers to do better. You had done better in the past. But the tiny mask required sign by the front door is inefficient and you need to model better behavior. The grocery stores demand and get masks on everyone..do better. I can get what I need at IFA who is doing better on the masks issue.
I am changing my stars to 4 star. Cal Ranch did get in touch via email and was very proactive. The next time i went in,...everyone was wearing masks
I used to work at this store and was a head cashier. I quit for a higher paying job. But last 3 times i have gone in linda, the assistant manager has been extremely rude and disrespectful. I didnt egg her on or was rude in anyway, i was just making casual conversation. I was saying how they have a bigger staff than normal tonight and she went off on me saying you dont work here anymore and just stop... ect. I have been avoiding going in to this store for exactly this reason. Everytime i go in someone is always rude to me. I know the store manager jeff is great and the regional manager jay is awesome and always nice. But unfortunately i have to leave this review becuase of the consistency it has been happening. Thank you for reading my review and i hope you make the appropriate action, you know where to reach me.
This place doesn't even deserve a star. Customer Service is terrible unless you are Caucasian. No masks when I walked in the store while I got eyes on me cause I'm the only one wearing one in the whole store. No hello as I walk in except two females looking at me like I don't belong in there. Social distancing even for employees does not exist. Terrible store if you are of different nationality and/or just look different. I stopped by after work where I frequent Banks and don't look disheveled or unruly. Yet I was looked upon like I am from another planet.
I loved this store! All of the staff had smiling faces, and extremely excited to help you! One of a kind environment! Had just about any kind of item a country person could need or want. Cute authentic cowboy shirts for the boys all the way to small dirt bikes! Whiskey barrels and old time sodas/pop/coke what ever you want to call it! Even had Ale8 all the way from Kentucky!
Rose, the assistant manager, helped me with my fishing rod. I have a movement disorder and can’t always tie knots very well so she immediately jumped in to help me get my fishing pole 100% set up. She was so kind and helpful, I’ll be coming here from now on!
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