Map
Detailed Information
- Place Types Hospital
- Address 10 Hagen Dr #200, Rochester, NY 14625, USA
- Coordinate 43.1259451,-77.5181623
- Website https://www.rochesterregional.org/services/sleep-centers/unity-
- Rating 2.9
- Compound Code 4FGJ+9P Rochester, NY, USA
Photos
Reviews
The rooms for the test are quaint and they actually let you play on your cell phones if you wanted to unlike the last place I was at. All the stuff were very pleasant. When not taking naps for the narcolepsy test they let me pretty much do whatever I wanted instead of chaining me into the room. They even had snacks they gave out and of course vending machines. I will definitely come back here if I have to do more sleep studies in the future. The doctor I had was really nice as well although she wasn't able to give me the medication I needed because my insurance denied it. But she tried to push it through anyways because she knew I needed it.
My wife enjoyed it. She suffers from sleep apnea. They loaned her a kit to do a sleep test at home. The staff was courteous and respectful.
I am not sure what happened with the Customer Service at this facility but I called and I received a very rude Representative and I asked for a Supervisor or Manager which she would not get for me and she fought with me on this and then hung up on me!
Very happy with my treatment. Everyone nice and knowledgeable. Thank You all
I felt everyone was very professional and friendly. I do not like that the exam and the fitting of the equipment and use is all separate and you have to go somewhere else for that. This was a follow up exam for me after a year of not complying due to surgery. My expectations were not what occurred during the appointment as what I would think a follow up exam would entail. I had worst problems with the home care company down the hall.
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