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Canandaigua National Bank & Trust

1225 Commons Way, Rochester, NY 14623, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed
Reviews
Jonathan M (09/16/2019)
Would not approve me for the car loan for the cheaper, more reliable vehicle, with a better service history but would approve me for the more expensive vehicle that has been in an accident. Also, they messed up the financing paperwork and didn't include any of the taxes and then called me a week and a half later trying to change the terms of the loan agreement. I met with the bank manager and she offered no resolution. Forget these people. Crooks. ESL is far better.
Tony V (04/03/2018)
Been going here for years after terrible customer service at the big regional banks. If you want to do banking with a bank that makes you feel at home this is the place. The tellers here are always friendly and the customer service speaks for its self. If you call the number from their app a human actually answers the phone usually with no wait at all. No prompts to press. And no outsourcing to other countries. I love the fact that the person who answers the phone actually lives somewhere locally here in Rochester
Jodi C (07/19/2019)
The bank is good. However, this branch, off East Henrietta Road in Henrietta (Rochester) has a horribly rude bank manager. She has lied to me about details of opening another account, interrupts me when I ask questions and constantly cuts me off, she is insulting, she smirks, rolls her eyes, laughs and acts like I'm stupid ...this has happened before but today was the worst. I will never go in there again.
William Finch (05/20/2019)
We have a mortgage through them it was a very easy
Meghan Vasilovski (02/21/2018)
Great bank with wonderful and friendly staff.
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