Huntington Bank

I get more customer service from the mobile app than being in person. I had fraud on my account & because there was a phone number attached to the debit, I was told that the charge looked legitimate & that I had to call that number to get them to reverse the charge. *Surprise* the number is a non working number. I stopped my direct deposit. Now when trying to cash my paper check from my employer which has a 1-877 phone number on the check to verify authenticity & funds availability, I'm told they don't do that and they are going to hold my check for several days to verify in an obviously old fashioned way. I asked will I be allowed to at least get 10% of my check so I can get gas etc. The teller said, I can give you $20 that's it until it clears which will be Tuesday. On a previous occasion when fraud was committed, my account was debited taking nearly all the money I had out. I had made a few debits playing an online game. These were $1.05. Because I had no money in my account (unknown to me) I was charged $37.50 for each $1 transaction which there were 4. All they want to do is see how many times they can charge you fees. How come I can have a debit card from Chime etc & there are no fees. If there's suspect charges they text you at least. My days with this bank are numbered & I will strive to get my family to go elsewhere. Maybe 5 separate accounts don't matter but this poor service matters to us.

Long wait at drive thru. No one seemed to want to help me. I waited for 6 minutes for car in front of me then another 8 minutes to be helped. Never had such terrible service from this location

a good and professional customer service.

A little slow but employee's are nice.

I really like my bank and many locations have a good customer service but this location is terrible., A couple of clerk's are loud and horse around all the time. It does not matter if the line is too long, they still joke around and no respect for the customers. I have tried this location four times in the last year and it is getting worst. If you are in a hurry, use another location.