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Home United States Michigan Citizens Bank

Citizens Bank

29779 Southfield Rd, Southfield, MI 48076, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 4:00 PM
  • Tuesday 9:00 AM – 4:00 PM
  • Wednesday 9:00 AM – 4:00 PM
  • Thursday 9:00 AM – 4:00 PM
  • Friday 9:00 AM – 4:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Reviews
Ponciano Machado (06/29/2019)
I have been to this location three times and each time I have had rude staff. I am not able to get the change I need. On my visit today the teller expressed her anger when making my deposits. I called my store to check in change and she decided that it would be a good idea to join in my conversation which was even more rude. This bank sucks. I will be going out of my way so I don’t have to deal with the rudeness and attitudes and also be able to get what I need. I give no stars to this place except the site makes you give at least one but trust me they don’t deserve it.
sharon morris (10/24/2019)
Been in there twice to open an account the personal Banker named Sal had no clue what or how to proceed with this request.nEach time was a horrible experience .nI will not be backnI wish they would of kept the wonderful staff at the Kroger store down the street
courtney owens (04/11/2019)
A elderly lady walked in before myself with concerns of the changes to her account. I believe the lady she was speaking with name was Tonja who had zero patience for her. The lady did continue to state her name after she was asked for ID however the question could have been asked again after she finshed speaking instead of being cut off. The lady was coming to close her account and I’m sure this experience did not help change her mind.
Jason Thomas (01/21/2020)
I opened an account here many years ago and no longer live in the area. I called to complete activities via phone and the person that answered refused to actually listen to my problem and the various solutions that I already tried and ultimately hung up on me. Terrible customer service. Terrible bank.
James Rodgers (07/12/2017)
Personnel are friendly and familiar with the bank's products. Often time no waiting for teller.
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