Samaritan Health Care, PC

Never answers the phone. Horrible for appointments. I liked the old clinic where you felt welcomed. Not this new one

I have been a patient of Dr. Clark for years now since before he moved to this practice. They always return my phone calls and the office staff is courteous. Dr. Clark himself is an excellent doctor for both chronic pain and Suboxone. I would recommend his office to anyone who needs a good pain or Suboxone doctor. He also does interventional pain medicine meaning injections in your back and things like RF nerve burnings. He always talks to me and I never felt rushed. If you really have a pain issue and you're not just one of those folks who exaggerates to get narcotics then this is the office for you. Bit of a drive for me but that's a small price to pay.nnI base this review on my previous experiences with other pain clinics where I would often have to wait hours in the waiting room only to then be treated like I was just a drug seeker or something. Dr. Clark has never once made me feel that way and he always asks about my family.nnI truly believe Dr. Mark Clark is one of the good ones. A ray of sunshine in a otherwise bleak and often accusatory field of medicine. Just so you know they still drug test the patients just like every other pain clinic I've gone to only Dr. Clark is more thorough. One reviewer said this is a money hungry practice but I STRONGLY disagree when I didn't have insurance for a few months they accommodated me. God Bless Dr. Clark. He is a good man.

If I could give a 0 I would!! Completely incompitant.first problem was they told my wife they would have her records to the office and a day a week later my wife called back and nobody knew anything about getting her records when we went in there & the paperwork in person. Now that covid is going on they will not return a phone call I've been calling for 3 weeks all I need is refills on my medication, and for the record I'm not one of their Suboxone patient if I was I would have ditched them a long time ago. these people don't give me refills on prescriptions that aren't even narcotics money-hungry practice. Do not go here

Literally the most unprofessional place I have ever been. My doctor left his last practice and encouraged me to follow him here. I followed despite the extra hr drive from GR. Three months in and he just decided to leave the practice one day with no notice. They called me today to explain my visit next week needed to be rescheduled because no doctor would be on staff. They have forgotten to get my scripts called in 2 of my 3 visits. I had to call the office from the pharmacy both times and wait for two hours. I have called the office because I’m having troubles with the generic of a medicine I had been getting for years. Still waiting on a call back.nnPlease spare yourself a huge headache.

I have not been to this office. I use their branch in Charlevoix. I think they are amazing. The two head doctors, Scott and Mark, treat you as a person and not just a junky/addict. They are very thorough and know their stuff. I trust them 100% with my sobriety plan of action. The office in Charlevoix is GREAT. Wendy takes wonderful care of her clients. Beyond thankful for this program and give them 5 STARS!!