Airway Oxygen Inc

Never had any problems until now! All I need is a water chamber for my machine. First you can't connect with anyone and no one knows what's going on. Even drove to the store to get one, and noooo you need an appointment. After three weeks of this, got someone to say they would check on this and call me back. No phone call. Called again today and order has not been placed! All I want is a good night's sleep! Now they said it will be another week before I get it. What a shirt show!

The ABSOLUTE WORST!nn4 Phone calls in the last 10 days. Combined over two hours on hold. To simply refill my order. They disconnected the calls twice. You can't walk in there and just pick things up anymore.nnI'm not really one to complain but am so frustrated.nnAmazon has this stuff for less than half the price.

I worked with John to get and set up my new CPAP machine and he was awesome! It had been awhile since I had a new one and allot of things have changed so it was great that John took the time needed to make sure I understood how to use it and what reports I could see to help me manage my sleep on a daily basis. Thank you John and Airway Oxygen for the great service!

The service at the stores is great. Corporate is shamefully misinformed and woefully untrained. And, rude to boot. If I could give a -10 review, it would be done.nnJust got off two calls from Corp. They claim I owe a copay for equipment I paid for a year ago. Refused to provide proof of debt per FTC regulation. Want $160ish with no explanation. Got upset when I told her, not gonna happen.nnI will never do business with Airway again. Never.

If I was able to give zero stars, I would because they waisted so much of my time. This place acted like they had no idea what a video doctor visit was or the fact that sometimes they aren’t always in the same state. I called to email my referral form and the employees didn’t even know their own email address or how to get a referral from an email. I called a different medical supply store called carelinc and I didn’t even have to explain anything to them. They also didn’t understand why Airway oxygen was acting so clueless on such a simple matter.