Jimmy Jazz

I visit this store often, not once am I greeted nor assisted. It takes me having to walk up to the counter in order to get someone’s attention. Each time I walk in, often do I receive stares due to having Alopecia, which is a hair loss disorder. Since having lack of hair, the associates stare at me and ignore, yet assist other customers, specifically women with hair. As an African-American woman, trying to support a Black business, this is very discriminatory and disrespectful. It takes a lot of confidence and courage for someone like me to face the public without hair. In times like these, I do my best to support Black businesses and spend my hard earned money, but this behavior is unacceptable. No longer will I support this establishment.

That open when thay want it says 10 thay said not till ll and online their open

Terrible customer service. The employees never spoke to me or my son even though we were five feet from the register. However, they did speak to two women who just entered the store. I'll never shop here. Too bad I can't give them zero stars.

Great variety

Right before Christmas I was shopping for my sons Christmas shoes, found some he really liked! but I wanted to get a matching pair, the salesman told me they probably won’t last long as their exclusive so I bought my pair is well then I return to get the rest of my family pairs of the shoes, so that we can all match my soms shoes. But when I had wrapped the presents I don’t know what I use the shoebox for but I left his shoes outside on top of the presents so he would see them immediately.Well by Christmas the size I bought him was so tight that I tried to exchange them. I went to exchange them for a size up with The receipt and never once wore, you could lick the bottom of the shoes they were so clean. Jimmy jazz refused to take my exchange without the box. The employee went to the back for 10seconds and told me they cannot exchange without shoebox, I questioned him about the policy and was not pushed to a manager or nothing. I was told that “that sucks”. it is a cardboard box!! I’ve spent over $300 and all the shoes at this point just for my son to not be able to wear them because the wrong size and Jimmy Jazz refuses to exchange them without a cardboard box so nonetheless I’ve wasted over $300 in the store for absolutely nothing at this point. Tho I’m pretty sure all their items don’t arrive perfect and I’m sure many shoes boxes are damaged regularly. Not to mention this is a month later and the shoes are still available and clearly not that exclusive.nI also had a return a pair of forces I bought him from Champs. I had no box and the shoes had been worn twice and they happily exchange those shoes dirty no boxes and with no receipt needless to say my business will stay in champs never go back to Jimmy Jazz again !!!!!!!