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Chase Bank

6015 S Pennsylvania Ave, Lansing, MI 48911, USA

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Detailed Information

Place Types Bank
Address 6015 S Pennsylvania Ave, Lansing, MI 48911, USA
Coordinate 42.67042,-84.537579
Website https://locator.chase.com/mi/lansing/6015-s-pennsylvania-ave?jp
Rating 2.9
Compound Code MFC6+5X Lansing, MI, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday Closed

Photos

Reviews

Mike Jewell (11/06/2020)

Came in to get 300 in change for the business and the rep just told me I have to call ahead to get 100 in ones 100 in tens and 100 in fives. Said he will do it this time.... Oh geez thanks... I would suggest putting better advocates that deal with businesses unless you want to lose business accounts. Thanks for allowing me to get change really appreciate it Chase.

Stephen Kolokithas (04/20/2020)

Super dissapointed...update your hours and your service...supposedly they are only open until 4 at the drive thru. I arrived at 3:45 and waited in line...finally got up to a teller at 4:10 only to be told that they actually closed at 4...even though I waited since before 4. There was no one behind me and I had all prewritten deposit slips ready to go. Had two kids in the car with me. Super dissapointed...makes me rethink having my personal, my wifes, and business banking with this company...looking into pulling my accounts to a small business bank that cares!!

Saif F (03/14/2020)

Stopped to see a banker to add a DBA to a corporate account. After waiting a couple minutes, the teller told me that one banker has an appointment at 11:30 and the other 12. It was exactly 11:30. The banker wasnt very friendly to the teller. The teller was nice but said the banker couldnt see because of his noon appointment. He was just standing around and they knew it was simply for adding a DBA. I have 3 corporate accounts with chase but that customer service was horrible and it appeard the banker simply didnt want to work.nThe CS at the branch on campus on Grand River is the best one.

ashley the Mocha Barbie (08/12/2020)

Waited 25 minutes in drive thru, due to the lobby being closed. Very friendly staff though. Made up for the wait.

Tyler Devuono (12/07/2018)

Jarvis took the time to help us through a difficult situation. Spent time on phone with his main office to help find a resolution that had to do with check writer not their bank. Resolved it all after he spent a good hour with us. Took time, was patient, and didn't just tell us were were SOL. We weren't even customers with accounts but we decided to open one after this experience.

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