Ward Brothers Charter Boats

Russ and Cole recently took us out on a multi-generational trout fishing excursion. We made some lasting memories and caught a lot of lake trout with this professional and easy going crew. They showed us the ropes and even cleaned the fish in record time when we docked. Had a great time and will be back for salmon the next time!

Poor service at the fuel docks. Deck hand refused to even try to come on our boat in order for us have a pump out done. Instead she handed me to pump (I had to ask for gloves) and tried to walk me through how to do the pump out myself. Tank was never flushed and we were still charged full price. Deck hand also flooded our topside by placing a hose on the deck and turning it on unsupervised. The inside of the cabin was also soaked. Right on the ball when it came time to have us pay our bill, which they insisted on before all services were complete. They then kindly untied both the boats in our party and pushed us off the dock at the same time. Very difficult for us to maneuver without hitting each other.

We rented a Tritoon from Ward Brothers this past week. Check in was swift as we had already paid in advance. They require a $150 damage deposit in cash which I did not know because I did not read that when I booked. I usually pay by CC for those things. I was thankful I had cash in my pocket. My fault, not theirs. The very nice lady processed me quickly and was very friendly.nnThe young lady who walked me through the boat and the inspection was great. Thorough and pleasant. We went though items of importance and inventoried to make sure there were plenty of fenders for docking. I requested additional lines so I could dock from either side without having to change up lines which they accommodated immediately. She shoved me off and away I went.nnThe boat handled great and we loved the week we had with it. Very comfortable and well maintained. Upon return, I showed damage that had occurred two hours prior when docked at our rental house when the waves kicked up a fender and the dock rubbed the side. Despite being right there to correct it immediately the scrapes occurred. I was disappointed on my own account and very apologetic. They took it in stride and charged me what i think was low for the damage, but what do i know.nnIn all accounts Ward brothers is the best. Great for fuel ups, price, quality and awesome attitudes all around. What a great staff all week. I really felt like they valued me. I have rented from two other places on Lake Charlevoix over the years and each of those places a few times. Ward Brothers is definitely the best hands down and I found a new partner.nnThank you Ward Brothers: Both the owners/management and the rental/fuel staffs who took care of us all week.

We have had two terrific experiences renting boats from Ward Brothers. We rented a Tritoon and a Jet Boat and both were tons of fun. They have plenty of extras if you want to go tubing or water skiing, and the staff is always helpful and friendly.

These boys have been at it for 4 generations. They put us on a TON of fish. We started releasing immediately when we knew we had the bite. Beautiful day, back in the harbor before noon with smiles, sore arms and fish.nnLadies we’re off to the art fair - us to the bar.