Map
Detailed Information
- Place Types Pet store
- Address 27861 Irma Lee Cir, Lake Forest, IL 60045, USA
- Coordinate 42.2668877,-87.9023708
- Website http://www.aquacave.com/
- Rating 4.7
- Compound Code 738X+Q3 Lake Forest, IL, USA
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Delivery was fast! A great company with awesome customer service! I will be buying other products as well. Definitely recommend.
After receiving a heater from them, there was a problem with it regarding its performance. I then tried to call their customer service team and the guy just told me to call back in a few hours because he wasn't experienced with answer a question regarding the heater but I could call back later to speak to someone experienced. Then, I called back at the time I was told and nobody answered. I then, eventually got on the line with someone after 2 hours of trying to call them. The guy just told me to send them an email and I would get a response quickly because the guy I was supposed to talk to was still gone. I sent them an email and about 1 week after that email, they send me a copy and pasted email saying to call the same number I called before. Is this a joke? because I just got told to email them and this is what I get? I then contacted the original manufacturer and they were more than willing to help me out in a timely manner. I will never do business with them again. Terrible service. It seems that they just put a product in a box and ship it without even knowing what it is and how to help customers trouble shoot it if there is a problem.
These guys rock! I have bought multiple items from this store from small items up to a very large glass aquarium. Everything came in the mail earlier than expected and in great condition. Whenever I have a question via phone call or through the website, customer support is super fast to answer and a delight to communicate with. I just have to brag about how happy I am with their service!!
Awesome online shopping experience. Albert took his time explaining what I needed to know. I didn’t waste money in things that I didn’t need to. Thanks to him I was able to purchase more to get my fish tank up and running. Thank You Aqua Cave, and Albert!!!
Customer service doesn't get much worse. I have contacted them by email and phone four times now. I got one missed call, no message, and one email asking for a picture of the product defect 10 days after initial contact. I sent them the picture, no response. That was 7 days ago.
Similar place
1751 Bellamah Ave NW Suite 2111, Albuquerque, NM 87104, USA
+1 505-492-4046
http://pawsitivelyappetizing.com/
2452 Menaul Blvd NE, Albuquerque, NM 87107, USA
+1 505-884-0901
http://www.swreefco.com/
3301 Menaul Blvd NE Suite 10, Albuquerque, NM 87107, USA
+1 505-990-0099
https://simplydiegos.com/
5920 4th St NW, Albuquerque, NM 87107, USA
+1 505-345-4386
http://www.bathbrushandbeyond.com/
4203 Lomas Blvd NE, Albuquerque, NM 87110, USA
+1 505-514-0216
http://www.shopmimigreen.com/
3296 Coors Blvd NW Ste M, Albuquerque, NM 87120, USA
+1 505-836-7387
https://westside-pets.ueniweb.com/?utm_campaign=gmb
4914 Lomas Blvd NE, Albuquerque, NM 87110, USA
+1 505-268-5977
http://clarkspets.com/
3112 San Mateo Blvd NE, Albuquerque, NM 87110, USA
+1 505-507-8756
http://www.reef-licious.com/
4401 Montaño Rd NW, Albuquerque, NM 87120, USA
+1 505-503-1779
http://www.jackandrascals.com/
2439 San Pedro Dr NE, Albuquerque, NM 87110, USA
+1 505-818-2400
http://www.facebook.com/ABQUPTOWNPETSPA
125 N Main St, Las Cruces, NM 88001, USA
+1 575-405-0461
http://www.smallstorealliance.org/
795 S Solano Dr, Las Cruces, NM 88001, USA
+1 575-323-1727
http://www.americanservicedogs.us/
1600 S Valley Dr, Las Cruces, NM 88005, USA
+1 575-541-8300
http://www.petsbarn.com/
315 S Telshor Blvd C, Las Cruces, NM 88011, USA
+1 575-522-0115
http://betterlifenaturalpetfoods.com/
1414 S Solano Dr, Las Cruces, NM 88001, USA
+1 575-652-4059
http://crosscityexotics.com/
1909 E Mojave St, Farmington, NM 87401, USA
Unknown
Unknown
405 E Apache St, Farmington, NM 87401, USA
+1 505-325-1411
http://house-of-pets.poi.place/