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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday 8:00 AM – 12:00 PM
  • Sunday Closed
Photos
Old Second National Bank
Reviews
Linda Roberts (02/09/2021)
I have been a customer at Old Second National Bank in Ottawa for MANY years. They have helped me in the past with all my banking needs. They have been able to help me with every banking service I have needed. Everyone I have worked with has been professional, courteous, and helpful. Old Second is an excellent bank.
Alice Stock (04/09/2021)
Miss Margie is the absolute best personal banker in the whole world. Thank you
Steve Moreno (02/06/2021)
Friendly staff. Always helpful.
Alex Blair (09/19/2019)
There is zero customer service at this bank. Everything you ask for they will simply tell you they can’t do it or try and tell you how to do it yourself. They have no problem finding secret ways to hit you with late fees and paper fees every single chance they get. I would highly NOT recommend this bank, there are many other banks in town that have good customer service and does not need to make their money from stealing from your hard earned cash. I used to have four accounts with this bank including my company and have since removed all four. You have to pay close attention to your account because you will see tons of little transactions from the bank claiming that it is for paper charges even though you have online banking and other late fees even though the money was in the account.
T.M. McKee (03/11/2020)
Their monthly statement does come on high quality paper; numbers clearly printed. A+ on the printed monthly statement.nAnother plus is their atm has a higher limit. It spit out $600. No problem. Chase has a $400 limit. If you like a personal relationship with your banker this is the place.
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