Alexander Equipment Rental, Inc.

I just purchased a hard to find drag bucket at a very reasonable price from them...very happy!!nnI definitely recommend looking at there inventory before shopping elsewhere!

So this company ive rented over 15k in lifts. Very friendly people until this point. Every single lift we rented we have had issues ( broken hydrolic lines, gas lines, blown out wheels, etc) . We always called/ documented and for the most part they sent someone to fix the issue. So we just called to get another rental considering this is the only lift rental near us. As well as lowest costs. I guess they are able to maintain low costs because they do NOT upkeep the equipment. So a guy named Matt got on the phone and said “we always had bad luck with you” i said “Yes we have, its ok i understand equipment breaks down”. “Anyways, i would like to have one delivered tomorrow”. His response “we dont have any available for you”. So now they refuse to rent to us because we spoke up about receiving credits for the times the machinery was inoperable. I guess thats how business is done. If a customer rents and the machine has mechanical issues we just dont rent to them. Maybe he believes it was our fault when our workers got stuck NUMEROUS times 50’ in air or when the drive piston busted inside a mall from just driving down corridors or maybe it was our fault when diesel fluid poured out all over pavement due to gas line so corroded it ruptured. Hmmm... easier to claim user error i guess. Easier to quiet the critics i guess. Would not recommend. Sad thing is we still try using them for the simple fact its a local business, not a huge corporation and is cheaper than the others. After all that they refused US!! Crazy guess cheaper isnt always better.

Friendly people, Matt was a great help and was able willing to meet when he normally wouldn't be in.