Chase Bank

Great service from Customer Service and banker Mark. AnI recommend him with any financial need. The bankers are very clear about the expectation/rules/penalties are every time I open a new account.nCalled ahead and got in contact with Customer Service immediately. 10 minutes later, dropped into the bank during closing time and I was helped immediately, cordially, and professionally. Thumbs up.nIt's a huge branch location, too.

Wish I could give zero stars...n5 days after opening a checking account... chase closed it for no reason.... had close to $500 of my money and said a check would be in the mail in 3-5 days.... no explanation of closure!! 5 days later no check.... spent over 8 hours on hold.... Worst Bank Ever!! .... on hold once again 3 days later because still no check.... 30 min and counting....

Really good bank. Typically short wait time, if any at all. Clean, efficient, courteous, reliable. Everything I'm looking for in a bank.

The longest wait time I've ever had in a chase bank. 45 mins wait to do a wire transfer, absolutely ridiculous and it dosen't look that busy at the branch.

I'm not one who normally rates places and gives reviews but this branch really deserves the review! I went in yesterday and there was an issue with my account so I couldn't get what I needed. I had 3 people in front of the computer trying to figure out how to help me. They ended up figuring out a way to help me and told me if there was any problems to come back to them. Well today a check still wasn't showing on my side. The same 3 people were there and helped me once again! They got the check to be available within a couple hours of talking to them today! Mo and Nelson and this other lady ( not sure if her name) really were amazing, helpful, understanding, and efficient! If I could give the 3 of them 10 stars I would! I will continue using this branch. They are amazing workers there!