U.S. Bank Branch

The drive-thru teller was nice and very informative.

They have not been able to reach and they don’t answer their phone, they have just been very accessible during the pandemic. Very poor customer service.

I want to thank Donna and 2 other tellers who were working on the morning of Saturday March 7th. I came into the branch to exchange Euros to US dollars, which is not an easy task. Donna took her time with me and with the help of the other 2 tellers, was able to complete the process. I left this branch very happy with their customer service. Thank you!

Horrible customer service displayed by Sheri Czerwinski. The banker was rude from the moment I sat down at her desk. This was my first and last visit. It's apparent the lack of customer service diaplayed by Sheri was normal behavior. I initially visted the branch back in August to open a new account, due to fraudulent activity on my account. Sheri was suppose to assist with opening a new account for me and neglected to ask for certain documents, due to being unprofessional. I'm receiving rude phone calls in October from the teller stating I can't use my account. I don't have an issue with bringing in the documents, but the poor communication skills displayed on Sheri behalf was disgraceful. I don't want this teller to contact me for any reason, after stating that to Sheri she could have her manager or another teller contact me. I'm only giving a one star in order post this review.nSincerely, dissatisfied customer

This branch is close to home with long time employees. They are a great group of people. Do all my banking here.