U.S. Bank Branch

My husband and I tried to apply for a house loan, and Carmen was supposed to take care of us. She ignored our calls and the realtors calls. It took us several days to get a hold of her and ask what's going on with the process. She claimed she sent out our approval in the mail and it would come in on Friday, but it's already Tuesday and it hasn't came in. Someone already made an offer on the house we wanted and we were too late. She pretty much was the reason why we didn't get the house. Bad service.

Altogether horrible service.

Clean, friendly place. They have always been very helpful

That wasn't the place I was looking for.