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Desiree Marie (07/30/2020)
I see this place doesn’t have good reviews. We had an AMAZING experience. My three year old rolled out of bed at 230 in the morning and split his face open. This was the nearest emergency room. We are from the metro Detroit area in Michigan so you can imagine our surprise when we arrived at this small town medical center. The doctor was wearing torn slippers for shoes and had long curly hair. I was concerned at first but he was so good with my son and did an amazing job with his stitches. The nurses took their time calming him down and numbing him before hand, talking him through everything and one even found a toy in the cabinet to give to him. This was his second set and back home, our experience was awful. I wish I would have gotten the names of the staff that helped us. I would absolutely recommend them if your children need treatment here in the area.nnThank you so much to these people for caring for my baby the way that I would.
Shelly Smith (10/21/2020)
I was driving alone to Nashville and had to be taken by ambulance from a rest area near Horse Cave. The staff at the Medical Center at Caverna was amazing! They were understanding, attentive, caring and took care of getting me back to my car at the rest area. I feel great about the care that I received!
Casandra McCann (10/05/2019)
We were traveling for fall break and were about 200 miles away from home and our 16 month old daughter got sick. She had been super fussy throughout the day and had a fever so we took her in to get her checked out. The staff was AMAZING! The girl at the check in desk was very friendly, the nurse, Jennifer, was great with our daughter and listened to our concerns, and Dr. Ryan was wonderful. He listened to our concerns and thoroughly examined our daughter. But the superstar was the phlebotomist. I didn't catch her name, but she stuck my daughter 1 time and got all the blood she needed. My girl didn't even cry! Overall we were in the ER for less than 2 hours and we left with a diagnosis and prescription for antibiotics to help.nThank you for being so awesome with our family.
Instant Brain Custom Designs (09/21/2019)
Dr. Brooks and the er staff was the greatest group I have saw in a long time. They listen to me and my husband. Doctor Brooks and the nurses treated me with the best care. 10000% would recommend them everyday.
MrChainsawmanic1 (11/10/2019)
I had to go with my girlfriend so she could see if she had strep. We waited for over an hour while staff spent more time talking than actually helping. In fact, they were also too busy eating pizza to even check on her. My girlfriend even threw up twice and no one even checked on her. Other patients saw her throwing up and were angry that no staff member bothered to check on her. The only CNA that talked to us didn't even give us a timetable of when she would be seen by a doctor. After over an hour of waiting, she was finally given a test but that was only after she had thrown up twice in one of the trash cans. After that test, she was given excuses about them being full and not knowing when she would get the results. We ended up leaving without her ever even seeing a doctor just to get some medicine at Walmart because we did not want to wait there until three in the morning just to see a doctor. The same CNA that talked to us earlier didn't even bother asking us why we were leaving.nIf I could go any lower than one star, I would probably give Caverna minus five stars but one star will have to do. If you ever have to go to the hospital, do yourself a huge favor and don't go to Caverna. It is by far, one of the worst hospitals I have been in.
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