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Citizens Trust Bank

1700 3rd Ave N, Birmingham, AL 35203, USA
Map
Detailed Information
Openning hours
  • Monday 9:00 AM – 4:00 PM
  • Tuesday 9:00 AM – 4:00 PM
  • Wednesday 9:00 AM – 4:00 PM
  • Thursday 9:00 AM – 4:00 PM
  • Friday 9:00 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Citizens Trust Bank
Reviews
Klaressa Finley (01/28/2021)
Customer service is nonexistent. Never answers the phone, card continues not to function properly, everything about this institution is inconvenient and subpar.
Jermaine Brooks (07/20/2020)
They do not answer the phone, been on hold for nearly an hour in regards to issues with my checking account.
Alease Warren (12/31/2018)
I have been with this bank I know for over 16 years. In November 2018 money was taken out of my account without my permission or knowledge. I went into the bank and made a dispute, ok I thought all was well. A couple of days passed, I got a phone call from Mr Jones out of Georgia asking me to get a police report, I asked why he, he said that the transactions used a pin #. Mr Jones nor anyone from the Birmingham Branch explaind to me that there was a 10 day grace period to resolve a dispute. Then another person from the Georgia discussed my account with my daughter which is a breach of confidentiality. Very unprofessional I would not recommend this Bank to anyone anymore. My case was closed, I didn't get anything resolved.
Shelonda Lyons (05/10/2018)
There is no direct number to the local location! I don’t like that! The staff has been friendly and cordial and professional!
xlogicx13 (05/03/2019)
Hard to contact this bank, very inconvenient but the staff are fairly friendly.
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