Map
Detailed Information
- Place Types Bank
- Address 3520 N Lamar Blvd, Austin, TX 78705, USA
- Coordinate 30.3041292,-97.744068
- Website https://locators.bankofamerica.com/tx/austin/financial-centers-
- Rating 2.4
- Compound Code 8734+M9 Austin, TX, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I've been using this branch for 10+ yrs their customer service has become horrible to put it nicely. It might be a B of A thing but my money and business will be moving to another bank very soon!!
Had to go into the bank for the first time in forever and had an excellent experience at this branch. I was helped immediately, the line was short and moved quickly, and the clerk was kind and efficient.
No customer service whatsoever. Couldn't even get them to answer the phone. This isn't the only branch that can't seem to service a phone let alone America. If this is how they represent America they should be embarrassed to stand behind their horrible service. Unbelievable! I'd rather give my money directly to China than even let them deposit one dime of my money.
A crooked teller got caught trying to take $650 from my brother. When he sold his car he brought in the money to deposit it. She miscounted his money and told him it was $650 less than it was. When he told her they were wrong they assured him they were right. He went back in and called them out on it, and thank God the head teller/manager was professional enough to make the teller run all of her money in the drawer through to see if it was over. Lo and behold the drawer was exactly $650 over and they finally gave him his money back. Since you physically counted the money then used an AccuBanker/money counter to double-check the cash transaction, how could a mistake like that possibly happen? It couldn’t. It wouldn’t. It didn’t. Thief.
Great location, with really helpful staff. I've gone to the drive through ATM many times outside, but the other day I finally needed to go in to do more financial heavy paperwork, and the two people that assisted me were great. Both were super helpful, and I was able to open not one, but two different accounts in less than 35mins!
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